America
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Technical Support

Tailored Remote Assistance and Intervention
(Paid Service)

Technical Support

Service Description: Our basic technical support is designed to help you quickly resolve your questions and concerns regarding your driving simulator.

Notices and Documentation: Request access to detailed user manuals and startup guides to familiarize yourself with your equipment. These documents cover all essential features and installation steps.

Hardware Questions: Our experts are available to answer any inquiries you may have regarding hardware, whether it’s about setup, components, or necessary updates.

Technical Advice: Benefit from practical advice to optimize the performance of your simulator, as well as recommendations for compatible software and accessories.

Commercial Service
Our commercial service is dedicated to offering you a complete and tailored experience with automotive and aeronautical simulators, as well as motion systems, whether you are a professional or an enthusiastic individual. We provide you with in-depth expertise, personalized support, and solutions adapted to your needs.

Personalized Advice
We analyze your expectations and guide you in choosing the ideal simulator. Whether you are a simulation center, a flight school, or an individual, we offer configurations suited to your use, space, and budget.

Customized Offers
We create commercial proposals that precisely meet your needs. This includes complete solutions with simulators, accessories, and software, as well as customization options to meet your specific requirements.

Accessories and Customization
We offer you a wide range of accessories and customization options to enhance your simulation experience. You can choose from different configurations of steering wheels, pedals, seats, and much more.

A Tailored Approach for Every Client
Whether you are a company looking to equip a simulation center or an enthusiast aiming to experience immersion at home, we tailor our services to your needs. We are committed to providing you with a unique solution, combining performance, quality, and personalized support.

Technical Advice
We help you anticipate future needs in terms of updates or hardware additions to ensure that your simulator remains in the best working condition.

With our commercial service, we are committed to offering you the best in automotive and aeronautical simulation, from the initial consultation to the purchase, by providing our expertise and know-how since 2009.

For more information, contact us!

Commercial Service

Tailored Remote Assistance (Paid Service)
Our tailored remote assistance service is designed to provide you with complete technical support, no matter your location. By subscribing to this service, you benefit from personalized assistance to quickly resolve technical issues and optimize the use of your simulator, without the need for an on-site intervention.

Remote Diagnostics and Troubleshooting
Problem Analysis: Our expert technicians identify and diagnose your technical issues remotely through remote control tools or videoconferencing sessions.
Troubleshooting: We intervene in real-time to resolve bugs, malfunctions, or problems related to simulator settings, software, or motion systems.
Personalized Assistance for Settings
Parameter Optimization: We guide you in refining the movement, force feedback, and display settings to ensure a realistic simulation experience tailored to your preferences.
Software Updates: Assistance with the installation and configuration of the latest software updates.
Remote Training
Personalized Training Sessions: Our technicians can organize remote training sessions to teach you how to fully utilize the advanced features of your simulator.
Step-by-step Guidance: You benefit from guided support to master the software, adjust configurations, and understand how to optimize your setup.
Ongoing Technical Support and Advice
Flexible Interventions: Whether it's a one-time intervention or ongoing support, our tailored remote assistance service adapts to your specific needs, ensuring your simulator always performs at its best.
For more information or to subscribe to our tailored remote assistance service, feel free to contact us!